Refund Policy

At swavvosms.info, your satisfaction is our priority. However, due to the digital nature of our services and our position as a reseller, we follow a strict refund policy as outlined below.

1. Wallet-Only Refunds

Refunds are issued only to your swavvosms wallet (dashboard balance). We do not offer refunds to bank accounts, cards, or other payment methods.

2. When Are Refunds Granted?

Refunds are automatically applied if:

• You did not receive an OTP code for a purchased virtual number.
• The service timed out and the system detected no successful code delivery.
• The number becomes invalid immediately after purchase (rare cases).

3. When Refunds Are Not Granted

Refunds are not provided if:

• You received a code but entered it incorrectly.
• You used the number for unsupported platforms.
• You chose the wrong country or service and completed the order.

4. Why We Use Wallet Refunds

We work with third-party suppliers to provide you with global virtual numbers. Since we are resellers, we cannot guarantee delivery from external providers. Wallet refunds allow you to instantly reuse your balance for another attempt without delay.

5. Final Notes

By using swavvosms, you agree to our Refund Policy. If you have any issues, contact our support team. We're here to help within the scope of this policy.

Last Updated: July 16, 2025